Certifications

Microsoft Certified Professional (MCP)

Microsoft Certifications are professional certifications that demonstrate the holder’s expertise in Microsoft related technologies. They have been divided into 6 categories named as Cloud, Mobility, Data, Productivity, App Builder and Business applications. Each category aligns to a series of technologies that span the entire Microsoft product portfolio. The core technologies include Microsoft Azure, Windows Server, SQL Server, Office 365, SharePoint Server, Exchange Server, Skype for Business and Microsoft Dynamics 365.

The pathway to Microsoft certification is broken down into tiers to demonstrate the level of expertise for the holder. These include:

  • Microsoft Office Specialist (MOS) – demonstrates the proficiency of the holder in one or more Office Programs
  • Microsoft Technology Associate (MTA) – is the entry level certification that validates the holder’s fundamental technology knowledge
  • Microsoft Certified Solutions Associate (MCSA) – this certification validates the holder’s ability to build and design solutions using core MS technologies.
  • Microsoft Certified Solutions Expert (MCSE) – these certifications show the skills to design and build advanced solutions which integrate multiple MS technologies – requires MCSA prerequisite
  • Microsoft Certified Solutions Developer (MCSD) – the certification proves the holder’s skills in designing and building application solutions – requires MCSA prerequisite
  • Microsoft Specialist – Designed to validate your knowledge and skills in a specialized area of technology, the Specialist credential sits outside the tier system – retired as March 31, 2017

The MCSE certification originally stood for Microsoft Certified Systems Engineer. In 2012, Microsoft made some changes to the Microsoft Certified Professional (MCP) program, and renamed MCSE to mean Microsoft Certified Solutions Expert. At the same time, the MCSA certification was renamed to Microsoft Certified Solutions Associate; from its original, previous name of Microsoft Certified Systems Administrator.

(Information from Wikipedia)

Apple Certifications

These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting, such as help desk staff, system administrators, service technicians, and service desk personnel. Each certification is specific to the version of OS X it relates to; an administrator who was qualified as ACTC for OS X 10.4 Tiger is not an ACTC for 10.6 Snow Leopard. Recertification exams are available to speed the process of moving from one version to the next. OS X 10.6 exams were only available until 31 May 2012, when they were withdrawn.

Apple Certified Technical Coordinator (ACTC)

This certification is designed for system administrators who provide support to OS X users, as well as maintain the OS X Server platform.

Required exams
  • OS X Support Essentials v10.6 through v10.10
  • OS X Server Essentials v10.6 through v10.10

(Information from Wikipedia)

ITIL Certification

ITIL (Information Technology Infrastructure Library) is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. (It is to be noted that there is no formal independent 3rd Party Compliance Assessment available for ITIL compliance in an organisation, Certification in ITIL is only available to individuals and relates to their knowledge of the 5 books)

(Information from Wikipedia)